Signal Consulting

Signal Consulting helps founders cut through chaos and make their first customer success hires successful. I work with early-stage companies where that first hire has to do two hard jobs: serve customers today and build the systems for tomorrow. I’ve led Post Sales and Sales teams for 15+ years and hired over 100 CSMs. Now I help founders ramp new CS leaders quickly, set up lightweight systems that actually get used, and build clarity without adding bureaucracy. Whether you need a short-term ramp, a quick systems sprint, fractional support, or general advisement, my focus is simple: help your first CS hire succeed and give you confidence in the function from day one.