Simply Contact

Simply Contact is Europe’s leading customer support provider, delivering personalized solutions to top brands worldwide. Our agents based in Europe offer cultural insight, knowledge of regional regulations, and language proficiency. Depending on the project's requirements, we assign agents with relevant industry experience to ensure effective support for sector-specific needs. Our approach streamlines operations without adding complexity. Clients achieve lower AHT through optimized workflows and can reduce costs by up to 70%. We prioritize data privacy and regulatory compliance: — PCI DSS — ISO 27701 (PIMS) — ISO 27001 — GDPR — HIPAA Our award-winning expertise is recognized by top industry associations: — The Stevie® Awards Silver for Sales and Customer Service 2025 — European Contact Center & Customer Service Awards for Most Effective Improvement Initiative 2023 — TITAN Business Awards Gold as Contact Center of the Year 2023 With an HQ in Poland, we are also present in the UK, Bulgaria, Romania, Ukraine, and Moldova, continuously expanding our reach.