Skalin

Skalin gives you a complete 360° view of your customers by aggregating data from all your tools — including CRM Data, product usage, subscription details, conversations, and more. With Skalin, you can: Effortlessly combine data from your CRM with insights from your own backend, along with tools like Segment, Pendo, Mixpanel, Intercom, Zendesk, and more — to create a truly unified and actionable customer view: Set up personalized workflows and real-time alerts to drive faster onboarding, increase customer engagement, and proactively support growth at every stage of the customer journey: Use AI-driven Health Scores to automatically detect at-risk customers, predict churn, and take proactive actions to improve retention: Track product usage, contract metrics (MRR, churn, NRR), customer profitability, team performance and other key indicators at a glance: Push Customer Success data like Health Scores, Segments, Customer Stages, Referral Customers… directly into your CRM. That way, Customer Success and Sales teams stay perfectly aligned and can act faster on customer insights. Make Customer Success a core part of your growth engine with Skalin.