Snwn Pvt Ltd

SNWN Techsolution is a outsourced technical support and software development company, committed to provide innovative solutions and professional service to customers across the globe. SNWN has been built on the premise of offering a complete end to end solution to its customers. Our staff includes of highly skilled and experienced techs who have been working in the web host industry for over 10 years. Highly Secured Infrastructure - All our team members are bound to meet all our extremely demanding quality standards before the start working on any issues. Security of Data - 100% data security is maintained. We understand the values of client information, credential details and application code. White Label Support - Keeping our identity a secret, your clients are taken care of in the same way as you would deal with them. Online 24/7/365 - We provide service round the clock 24/7/365 and even on all holidays hence giving constant support service. Helpdesk Support - Offering the most efficient Helpdesk Support, allowing you to maintain your focus on your business. Efficient Support - Providing the best quality of service is our aim in order gain customer satisfaction, thus improving relations with customers by maintaining the standard of service High QA Team - We promise prompt and error free support through our Quality Assurance team who have a constant review on the chats and tickets. Multi channel support - We provide the finest support service across multiple channels via chats, tickets, phones, Skype and even social media to provide you a seamless experience. Dedicated NOC Team - Our dedicated NOC team monitors the servers 24/7/365 and act promptly to all the alerts. Managed Support Plans - Having the freedom to customize your plan as per your requirements, thus no pressure to choose a standard plan against your will. Certifications • ISO 9001:2008 (Quality Management Systems)