Soft-Ex, A Widepoint Company

Soft-ex is a leading supplier of Digital Billing Communications (b2b/b2c) & UC Analytics solutions for Digital Service Providers (DSPs), UC Providers and their customers. We assist DSPs to leverage and consolidate data from existing BSS systems to present personalised bills electronically, deliver analytics to DSPs and their Enterprise/Consumer clients and to overall enhance the customer experience and reduce inbound customer care costs. We also provide Hosted Voice Reporting & UC Analytics for Microsoft Teams, Cisco HCS/WebexCalling, Mitel, Zoom & Avaya across all modalities (voice, video, IM, file sharing, Conferencing etc) to optimise performance, infrastructure and costs. We have customers and partners in over 90 countries globally. DSP key customers include Telefónica, BT, Three, Eircom, Vodafone & KPN. Key hosted voice enterprise customers include MNCs such as Nationwide, Lloyds, Royal Bank of Scotland and Unilever, to name but a few. We are also a recommended partner of Cisco, Microsoft, Broadsoft, Mitel & Avaya. Founded in 1989, Soft-ex is now part of the WidePoint Group (NYSE:WYY), a leading provider of Managed Mobility Services (MMS) specializing in Cybersecurity and Telecommunications Lifecycle Management (TLM) solutions.