Soft Telecom

Soft Telecom provide CSPs/Telecoms (), whose B2B customers are frustrated with not having clear visibility of their billing data. Our demand-based solution gives your customers feature rich analytics, keeping costs low and integrating with ease. By helping telecoms companies retain customers through user-focused billing communications alongside operational excellence, Soft Telecom shows the value of experience in a competitive sector. Founded in 2004, and after a decade spent delivering software to the ICT sector, Soft Telecom realised the needs of telecoms clients were changing. Billing data was becoming more important to businesses of all sizes – and their service providers were quickly recognising this. As the market evolved, the company began developing specialist billing analytics software, leading to the release of ECA in 2015. A ground-breaking platform that rewrites the rules for billing analytics and reporting, ECA now deploys demand-driven analytics to streamline internal resources – while still retaining its primary focus as a value-enhanced service for customers.