Softshell Consulting, Inc
SoftShell Consulting, Inc specializes in integrating Siebel (v6, 7, and 8) applications with various Avaya Computer Telephone Integration (CTI) products including-Avaya CT 4 Siebel -Avaya Interaction Center A second specialty is developing and implementing formal test plans for various telephony applications, such IVRs and IP Telephony.
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