Sp Zap

The SP Zap mission is to offer innovative solutions for SharePoint ecosystem that are simple to use and deliver great value. Stay tuned! We provide easy-to-use, problem-focused solutions that deliver value and close to instant ROI, helping to save resources and minimize costs for your SharePoint deployment. We are a truly feedback-driven, customer-centric organization, where every single customer opinion is heard and affects the technology roadmaps. Customer feedback is regularly analyzed on all levels, including senior management. Our customer service team is tightly integrated with R&D (software developers) to ensure 99.9% issue resolution rate. Each SP Zap sales person is backed by 4 support representatives and 8 software developers on all levels. Our goal is to provide real solutions that work, not just software licenses. Our R&D budget is more than 50 percent of our total company budget, significantly more than the industry average. That means more customer dollars return in the form of technology improvements and new innovative products. All R&D is done in-house to ensure the best quality and consistency. Besides, our company founders bring more then 20 years of industry leadership and excellence.