Spark Insights

Spark Insights, LLC provides research and strategic services through rigorous, PhD-level analysis based on over a decade of research experience. Spark Insights is nimble and personalized: it can tailor each project to exactly what you need. Trilingual, Rachel can conduct research in English, Spanish, and French. Clients have included Providence Community Health Clinic, Blue Cross Blue Shield, New England Medical Innovation Center, Zapier, Sonos, Walmart, Novo Nordisk, and Rite Aid. Services: User research (also known as UX research, design research): formative (early stage) research, summative and usability testing Methods used: one-on-one interviews, card sorts, journey mapping, surveys Research Strategy: research planning and assessment of research readiness Subcontracting and direct-client work: augment an existing team or work directly with the end-client Research languages: English, Spanish, and French