Statuscast
Award Winning Status Page Software to Communicate Downtime and Scheduled Maintenance. Since 2013 StatusCast has steadily built a reputation for providing large corporate companies and SaaS vendors with enterprise-class status page solutions, providing open and accurate real time communication about the availability of IT services. Reduce IT Support Costs Dramatically reduce the costs of handling thousands of inbound support requests when an IT service is disrupted. Status pages minimize distractions to your Help Desk so 2nd and 3rd line support analysts can get right on with restoring services Increase Productivity Maximize productivity across your customer and employee base by proactively communicating service outages. With status pages, workers don’t waste time figuring out what’s wrong and can plan their work around scheduled maintenance and expected restoration times after service outages Enhance Trust in Your IT Team Reliable, proactive status page communication builds trust in the IT function. Too many organizations have an ‘Us & Them’ mentality between IT and the rest of the business. Proper communication provides transparency and demonstrates IT and end-users are playing on the same team.
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Scott Kocur
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