Stepone Ai

Stepone AI provides full-process intelligent digital employee solutions based on AI+big data technology. Decision engine+AICC+knowledge follow three major solutions, providing intelligent services for core scenarios such as enterprise precision marketing, customer service and after-sales management, reshaping business processes within the closed loop, working with real people, and improving productivity. Stepone AI is the innovator of AI powered Omnichannel Customer Engagement! Deploying cutting edge, conversational AI to enable businesses around the globe to effortlessly connect to their customers at scale, with the right message at the right time, over telephony, chat, messaging and email, to create real connections with their customers. Outgoing call robot -The robot follows up the customer import number for batch outbound calls-Our customers use it for telemarketing Customer service robot -The robot receives users' incoming calls, which is different from the traditional voice IVR-Robots can interact with customers in natural language, answer customer inquiries, or transfer to manual services according to the identified user intentions. After sales follow-up robot -The robot conducts the operation on the customer according to the knowledge map-At the same time, the robot can access the voice and text reception content of the seats.