Support Hero
What is it? Support Hero is an easy to embed Knowledge Management System that layers on top of an existing website and business process. Who Its For? Customers are able to reduce redundant support requests and alleviate long hold times, busy customer service and live chat delays. In addition this reduces the burden on employees that may have to answer the same questions over and over again throughout the day. How do you get started? All of this requires no coding skills for deployment. Our clients have the ability to setup everything in a matter of minutes and embeddable onto an existing website or deployed as a standalone solution. What else you can learn? After deploying Support Hero you will be able to learn from questions that customers ask and continue to refine your Knowledge Base. What does it cost – Can you add more here? Starting at $50/month
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