Support Services Direct

Our purpose is to help Transform organisations to become more efficient and effective; adding value for customers, employees and suppliers to maximise the quality of life. Over the last 15 years we have saved our clients over £110 million, while improving their service delivery and breadth of achievements creating a net gain in employment. Benefits Realised since inception: £105M revenue savings, plus repeated significant 'instant' capital savings on Fleet and ICT, with current revenue savings exceeding £15M per annum. Customers had: improved customer service; reduced costs; no net loss of employment; increased income; better environmental achievements; reduced ASB; improved localism abilities; better Safeguarding, Improved management information, a more integrated organisation and improved quality of life. Average total cost per intervention: Less than including training and overheads. Average savings per intervention recently top £8M.