Surgent Networks

Surgent Networks helps SMB to enterprise-level organizations improve their outbound communications throughout the customer lifecycle to increase customer satisfaction, improve the customer experience (CX), and lift retention and renewal rates. In addition to professional services, Surgent provides outbound notification and hosted Interactive Voice Response (IVR) solutions. Each day, we help our clients improve customer engagement by delivering millions of voice, text, and e-mail interactions including, but not limited to, customer outreach, appointment reminders, and emergency notifications. Surgent works with organizations in the healthcare, financial services, insurance, technology, utilities, and government sectors to deliver turnkey applications that address critical communications needs at an unsurpassed level of personalized customer service.