Synergy Technical Services - Rms Services

Welcome to Synergy Technical Services LinkedIn! Follow us to know how to reduce operating cost through our RMS (Remote Maintenance Support) Service! 300+ vessels have yielded the benefit of RMS with the help of our expert remote support engineers’ pool and the world class knowledge bank. Our Knowledge Bank comprises of service manuals, troubleshooting procedures, equipment specific unique experience gained from field service etc. of almost all types of NAVIGATION, COMMUNICATION & AUTOMATION equipment of almost all brands. We have 3450+ vetted solutions in knowledge bank and keep increasing day by day. 24x7 online desk & hotline with Trained Technician to address failures on the critical equipment quickly, accurately & safely even during the vessel is underway. We guide Ship Staff with easy step by step method in identifying and rectifying the operational / technical issues. Remote guidance also helps to diagnose the malfunction prior to arrival next port giving ample time for the managers to source and make available the required spare parts and skilled engineer on arrival next port. This helps reduces the number of times the Engineer’s visit on board thus the overall maintenance cost. In many of the cases, spare parts replacement can be done by the ship’s staff with our RMS team’s support and attendance of shore technician is not necessary. We also provide new Software & Hardware upgrade updates. Looks interesting? Join our 10 day free trial period to experience how our RMS service can save operating cost and increase vessel efficiency.