Table Touch

We’ve all been there before, out at a restaurant, looking around for our server, who never seems to be visiting the table enough. It’s frustrating for everyone involved. It affects the guest’s experience, it costs the restaurant in both revenue & reputation, while also costing the server in tips. It hurts even more when you hear of it happening in your restaurant. Every aspect of the restaurant industry is monitored with tangible data, apart from Front of House service for some reason? Even though restaurants have strict guidelines on when tables visits should happen, managers & servers are forced to rely on their own perception of time to know when they should check in on a table. This is hard to do effectively with multiple tables at once. Until now. Table Touch allows staff to see in real time when any employee was last at a table. Color coded timers help signal what tables need attention, which tables soon will, & which tables are doing great. Table Touch allows servers to self manage more often. It allows managers to see what tables need attention in real time, using solid data. The reporting feature allows leadership to see which employees are pulling their weight, which are consistently helping their teammates, & which are struggling. When tied to a point-of-sale system, the reporting allows owners to truly put a monetary value on every touch and adjust their operational guidelines accordingly to drive sales. Only people from the restaurant industry can truly understand how busy restaurant employees are. Solutions that ask more of our people during their busiest times are doomed to fail. That’s why as long-time restaurant owners ourselves, we knew Table Touch had to be as automatic as possible. Table Touch uses state of the art microcontrollers placed under tables, and in server’s aprons, to communicate with our software seamlessly. Servers never have to do anything extra. A simple click of a button on the hostess’s tablet is all it takes.