Techmate

Techmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments. Through our proprietary SaaS-enabled platform, we can quickly deploy one or more of our highly vetted, Techmate managed, IT professionals across the U.S, Canada, the United Kingdom and Europe. Each engagement is supervised by our in-house Team of Regional IT Leaders ensuring timely, cost-effective, and high-quality technical assistance and successful outcomes for our clients. By seamlessly integrating into existing IT operations, Techmate helps organizations reduce overhead, improve response times, and maintain a unified, efficient IT infrastructure across multiple locations while ensuring the highest levels of network performance, end-user productivity and overall support satisfaction. Some of our support services include:* Overflow help desk and desktop support * A/V and multimedia setup and troubleshooting * Onsite employee onboarding and offboarding processes * Hardware support including swap-outs, refreshes/upgrades, and repairs * Managing office relocations, infrastructure updates, and system upgrades * Project-Based Work including desktop reimaging and infrastructure refreshes * Desktop support including troubleshooting, software installation, and maintenance * Regular on-site visits to keep IT systems and users up-to-date and running smoothly