Techstrat Management Services Pvt. Ltd

TMS is promoted and managed by experienced professionals with multidisciplinary skills & expertise backed by a wide network of associates, facilitators and affiliates in the fields of HRM, Team building, Skill enhancement, Resource planning, Managed Services & Turnkey solutions for resource management in an organization. We believe in partnering with the best & innovative practices of the industry no matter how unconventional they are; which is the reason that we are a strong association of young and energetic professional with innovative ideas & expertise in various fields. By providing strategic solutions and functional services to the enterprise, we aim to enable our clients to focus on their core competencies while we take care of their non core activities which are critical, procedure driven, demands greater expertise as well as experience and does not provide them optimum utilization of resources. VISION To become strategic management partner of our valuable clients through continuous excellence MISSION To provide innovative & strategic management expertise with a clear focus on specialized solutions for verticals Training Modules : • SALES - Sale Philosophy, Sale Management, B2B Sales, Goal setting, Negotiation, Customer Relationship • CRM - Basic Nuances of Communication, Soft Skills Training, Customer Behavior Etiquettes, Customer Handling, Problem Solving • Effective Management – Attitude, Business Protocol, Listening Skills, Decision Making, Motivation, Time Management, Relationship Management, Stress Management • Super Team - Team Building, Team Work, Trust, Co-ordination, Communication, Out of box thinking • Leadership Development - Principles of Leadership, How to Lead, Effective Leaders, Conflict Resolution • N.L.P./ MBTI® Assessment & Training Modules Training Methodology:(Outbound & Inbound)- Ice-breaker + Interactive Presentation + Role Plays + Group Activities + Case studies + Mock Call + Telephone Etiquette