Telecommunications Access Iowa

Say hello to better communication! We help Iowans who are Deaf, Hard of Hearing, or have speech difficulties get specialized telecommunications equipment at little or no cost. Our goal is to provide access and assistance to individuals in selecting equipment that best suits their communication needs. Qualified individuals can receive a voucher that pays for approximately 95% of the average cost of specialized telecommunications equipment (such as amplified phones, captioned telephones, wireless devices, and more). Telecommunications Access Iowa (TAI) is a program of the Iowa Utilities Board and is administered by Deaf Services Unlimited, Inc. This program was established as a result of the Americans with Disabilities Act (ADA) to work in conjunction with Relay Iowa. TAI can provide a voucher for a single telecommunications product or a package of products which could include a headset, neckloop, and/or a ringer that either flashes a light or produces a louder sound when the phone is ringing. We also assist in getting telecommunications equipment that allows you to speak directly over the telephone or use your equipment in conjunction with the Relay Iowa service. We have a telecommunications showroom in our office in Des Moines. Stop by and try out the different kinds of equipment! Our professional associates will gladly demonstrate models and discuss features that might best meet your needs. We love to raise awareness about our program through presentations and exhibits! Please reach out to us if you'd like us to speak or share at your next event.