Teletrac Navman Connected Services

Founded in 1987, Connected Services is a global platform delivering premium remote monitoring and contact centre management for the automotive industry. As part of Teletrac Navman, a leader in connected mobility solutions, and a Vontier Company, we specialise in scalable, bespoke services that enhance safety, security and convenience for vehicle owners. Innovation is in our DNA at Connected Services, and our solutions are designed to improve operational efficiency for OEMs while supporting the broader mobility infrastructure. From Stolen Vehicle Services (SVS) to Emergency Call (eCall) and Breakdown Call (bCall), our 3 core service offerings help protect vehicle investments, enable faster roadside assistance and provide life-saving emergency response. Plus, these services are all fully integrated into OEM platforms, ensuring seamless connectivity with no additional hardware required, and are available in 30+ languages across key global markets to help OEMs monetise their investments and elevate the customer experience. As part of Teletrac Navman, we also provide global standardisation with local expertise, ensuring tailored support across every region, and customers choose Connected Services to leverage connected data, optimise the end-customer experience and drive innovation in a competitive market. In fact, our 30 years+ of industry expertise have allowed us to build strong partnerships across the automotive value chain, and we’re proud to say that our solutions are rapidly deployable and fully customisable, allowing OEMs to deliver enhanced security through SVS, streamlined roadside assistance via bCall and advanced crash notification through eCall. But above all, our growing team of 800+ experts provide the insight and technology necessary to deliver outstanding results in every market we serve, so whether you’re looking to improve safety, security or convenience, Connected Services offers industry-leading solutions that make it possible.