Tenpoint Complete

TenPoint Complete is a contact center based in Plain City (Columbus) Ohio. Our goal is to help organizations succeed by offering omni-channel support services. We are also a government provider of customer and employee satisfaction measurement under a MAS contract with GSA. Our Services Include (but are not limited to): Omni-Channel Contact Center FAQ / Knowledge Base Administration Market Research & Intelligence CSI / NPS Surveys Lead Generation List Fulfillment Customer Journey Mapping (NPS Certified) Cloud-based Portal and Community Development Custom App Development Customer Satisfaction Measurement Employee Satisfaction Surveys Inbound Order Processing Help Desk / Support Follow-up on Lost Customers