The Bti Consulting Group

Visit The Mad Clientist — BTI's blog at We conduct more independent research on how clients acquire, manage, and evaluate their professional service providers than virtually anyone. We benchmark how Fortune companies buy, how professional services firms sell, and how to manage service provider performance. Through more than independent interviews with C-level executives and systematic analysis, BTI has helped professionals boost client service for 30 years. We examine the market from the client's perspective. Our proprietary methods include open-ended interviews with high-level executives and decision makers, carried out by highly trained senior interviewers. These are not to be confused with check-off-the-box-surveys. Our reports and findings are based on what your clients and users say: we don't put words in their mouths and we don't look to third parties to report what your clients are saying. The result: You get no-nonsense, fact-based insights, advice and information on- How your clients buy - What they want from you - How you can succeed in your marketplace Founded in 1989, BTI performs research in 42 countries and improves performance for clients on 5 continents. BTI clients range from small partnerships to Fortune 10 organizations—and virtually everything in between. BTI works with market leaders in major professions including: Law, Accounting, Engineering, Management Consulting, Technology Consulting, Economic Consulting, Environmental Consulting, Design, and Private Equity. Contact us today to leverage our deep knowledge and experience to achieve your goals: improve performance, reduce costs, increase revenue, and ramp up profits.