The Kpi Lab
Organizations don’t struggle because they lack Lean tools. They struggle because their systems aren’t designed for problem-solving. Delays, defects, cost overruns, and rework aren’t random—they’re signals of design choices, process gaps, and cross-functional misalignment. The solution isn’t a new tool. It’s a technical and operational approach that integrates engineering, manufacturing, and people! That’s where The KPI Lab comes in. We help organizations solve high-impact manufacturing and business problems by blending Lean, NPI, Operational excellence and cost-reduction expertise with strong facilitation. Our work is grounded in real-world experience across R&D, AME, operations, and med-tech manufacturing. We move teams from firefighting to clarity and alignment—building systems, habits, and technical capability along the way. What we do: Lean + Operational System Design Engineering-informed system design that improves flow, reduces variation, and strengthens decision-making across R&D, manufacturing, quality, and supply chain. Technical Workshops + Applied Learning Hands-on sessions where teams learn and apply problem-solving in real time—DFM/A, root cause analysis, cost-driver identification, and readiness for design transfer. Coaching for Engineers + Leaders Capability built in the work: asking better questions, running better experiments, and collaborating effectively across technical boundaries. What makes us different? Most consultants hand over recommendations. We help teams design, test, and own the solutions. We integrate into your operating rhythm and focus on what creates measurable results: Clear standards. Strong habits. Better design decisions. A culture of ownership. People aren’t the problem. Systems are—and systems can be engineered.
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Sarah Tilkens
Founder & CEO · General Business & Management
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Julie Plantz
Business Development · Sales & Business Development
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Julie Plantz
Business Development · Sales & Business Development
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