The Mallett Group

The Mallett Group is a loyalty and relationship marketing consulting agency that brings clients the best of both worlds: the expertise, talent, and experience you’d expect from a big-name consultancy with the speed, practical solutions, and cost-effectiveness you’d expect from a boutique agency. Our clients are served by the best of the best: loyalty marketing experts with decades of experience and a trophy case full of accomplishments. With more than 75 years of loyalty marketing experience between them, TMG’s Founders have established a network of over 20 highly qualified loyalty consultants across multiple sectors in North America, Europe, and Asia, giving TMG the ability to engage precisely the right talent for each client project or initiative. Our Team provide expertise in the following areas: • Loyalty Program Design & Optimization • Partnership Strategy & Development • Customer Comms Strategy • Co-Brand Services • Business Development Services • Loyalty Technology Assessment & Selection • Bespoke Services Founded in 1997 TMG continues to be trusted by an impressive list of sector-leading clients, including American Express, MasterCard, AT & T, Sears/K-Mart; British Airways, and InterContinental Hotels Group, to name just a few.