The Retail Champion

Trusted by brands, broadcasters and boards. The Retail Champion is a boutique consultancy led by Clare Bailey — one of the UK’s leading retail experts, author, speaker, and media voice seen on BBC, Netflix, and at events for Amazon, SumUp and many more. We empower businesses of all shapes and sizes to thrive in a fast-moving, customer-driven economy. From ambitious independents to national giants like M&S, SAP and Halfords, we deliver strategic clarity, commercial insight, and marketing that actually works. What we do: Ecommerce & omnichannel strategy Growth & operational transformation Retail marketing & place promotion Footfall, visibility & brand positioning 🧠 Expert insight, public speaking & media commentary Our team combines street-smart retail thinking with deep strategic know-how — helping founders, boards and local authorities make smarter decisions, stay competitive, and connect with the customers who count. Whether you’re running a Shopify store, a high street brand, a town centre strategy or a consumer-facing campaign — we’ll help you cut through the noise, fix what’s broken, and future-proof your success. Let’s keep the heart of retail beating strong.