The Vas Hub

SERVICES Inside Sales Assistance Prospect for new clients on a daily basis from various lead sources Respond to inbound leads from all internet lead sources, sign calls, and etc. Schedule appointments for Listing and Buyer Specialists Input/manage client & lead databases Conduct lead follow up & nurture leads until appointments are set Get our Service. Reach Out to Us Customer Service Supports Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers All Types of Virtual Assistance Respond to emails and phone calls Schedule meetings Book travel and accommodations Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first point of contact