Trilobyt

We specialize in the digital transformation of businesses through the implementation of advanced solutions in Salesforce and Genesys Cloud. Our team is composed of technology and business development experts, ensuring a comprehensive and personalized approach for each client. Featured Services: Salesforce Implementation: Configuration and administration of the Salesforce platform, integration with Genesys Cloud, development of custom processes with APEX, and creation of flows and batch processes. Genesys Cloud Solutions: Full implementation of Genesys Cloud, development of IVRs, integration with Google Dialog Flow CX, SMS and outbound campaigns, WhatsApp integration, and API and WebServices development. Custom Software Development: Web and mobile applications, utilizing technologies such as Java.NET, React, Vue.js, Node.js, and Laravel. Technology Consulting: Evaluation and optimization of technological infrastructures, digital transformation strategies, and continuous support. Project Experience: We have worked with leading companies such as Sanitas, Repsol, BBVA, MásMóvil, Mapfre, and Leroy Merlin, helping them improve their customer service centers and optimize their internal processes through the implementation of Genesys Cloud and Salesforce. Our Team: Sergio Hernández López (CEO and CTO): With over 18 years of experience in software development and technological project leadership, specialized in innovative solutions and process optimization. Sergio is known for his ability to transform complex ideas into practical and effective solutions, ensuring customer satisfaction and project success. Enrique del Villar (CEO and CTO): Specialist in business development and technological project management, expert in Salesforce and Genesys Cloud, providing a solid technical foundation to each project.