Trojan Facilities Management

At Trojan FM we are a multi services FM company that specialises in commercial window cleaning and commercial cleaning services. We pride ourselves on our high quality services and client experience. Our quality of care and equal opportunities towards employees, has been a major factor in our business growth, and is also our first core value. We continuously update and improve our operations, procedures and policies in line with government guidelines. This includes new and innovative equipment to assist in the daily tasks for employees and quality of service for clients. With regular reviews, we keep on top of both our client and employee’s needs. We provide all employees with the best training, support and fair pay packages to enhance the quality of our services and drive full customer satisfaction. We are continuously revising our role as a mixed service provider, supporting clients with expertise, regular consultation and insight. The smooth, daily operations of the client are at the core of our promise to you. We operate with full transparency giving the client a complete understanding. We implement our system of the ‘Three W’s’ to all clients. Who Who will be attending site. Our contracts have a dedicated team assigned to each site. Advanced notice of any changes are given. When When we will be attending. We understand that each client has different needs and that is why we operate our services 24/7. Requirements will be agreed and adhered to. Which Which services are provided. Every client will have a personal specification sheet built to highlight exactly which services are provided. Our promise We offer a clean guarantee on all services. Should there be any issue, we will re attend within 24 hours to rectify. We promise fully uniformed and trained staff. Personal specification sheets to your premises. Compliance documents on site for you to view as and when necessary.