Userlane

Userlane is a Digital Adoption Platform that helps enterprises drive value from their software and AI investments. Userlane gives enterprises a clear overview of their application landscape - showing which tools are used, how they’re used, and where digital friction exists. With the HEART analytics framework, organisations gain actionable insights into user behaviour and adoption trends, helping them identify underutilised software, measure ROI, and guide strategic investment decisions. Through real-time in-app guidance and an AI Assistant, Userlane supports employees directly within their workflows. This intelligent, contextual support helps users complete tasks efficiently, reduces support overhead, and accelerates onboarding - enabling confident collaboration between people and technology. Built for security, scale, and simplicity, Userlane helps enterprises optimise digital adoption and turn technology into tangible business outcomes. See Userlane in action: