Uvteam

UVteam (your virtual team) is a Colombian Business Solutions Center located in Bogotá. We have been providing bilingual services to companies in North America and Europe for over six years. We specialize in contact center services, accounting business support, and, back-office solutions. At UVteam we combine human agents that can provide high-quality service in English, Spanish, or both and high-tech software that is set up to provide world-class interactions and service over the phone, chat, email, SMS, and social media among others including Chatbots, Voicebots, automation, API integrations, and artificial intelligence. We partner with growing accounting business owners in the US and Canada to help them focus on their core business duties and reduce their costs by delegating to us transactional processes Financial services providers can delegate to us tasks such as Customer Service, Marketing efforts, Tech Support, and Delinquent portfolio management, among many other back-office activities. Our experience has demonstrated that we provide world-class customer service and excellent back-office support to the point that we become a valuable extension of our partner's team.