Whl Consultants

Since its founding in 2013, WHL Consultants' offerings are further bolstered by multidisciplinary subject-matter experts and an expansive affiliate network of international and regional consultants. We are dedicated to supporting insurers in achieving stronger portfolio health, improved claims experience, and sustainable loss ratio performance, driven by clinical risk segmentation, and wellness data-informed customer value strategies that enhance retention and profitability. As an esteemed Corporate Partner of the Insurance Institute of South Africa, WHL Consultants delivers integrated consulting services, serving insurers, employers, brokers, agency intermediaries, financial advisors, healthcare professionals and fund managers with tailored services spanning product training, claims adjudication, disability consulting, employee wellness, and digital underwriting strategy. Our long-standing engagements with top-tier insurers, including in South Africa and Botswana, and most recently Eswatini, testify to our trusted reputation and robust client propositions. WHL Consultants had the honor of creating and leading the delivery of IISA’s Digital Claims and Underwriting Programme, where we applied AI to streamline life insurance processes. Through collaborative efforts, the initiative supported IISA’s membership growth, strengthened industry partnerships, and contributed to measurable improvements in underwriting speed, claims accuracy, and digital adoption across South Africa’s insurance landscape. Company registered in South Africa, Botswana and Eswatini