Wren Insight

WHO WE ARE Our decades of agency experience alongside our time client-side has given us a unique perspective on the challenge of activating insights and the power of Closeness. We believe customer truths need to be felt, not just heard. We use experiences, events and film to create big shifts in customer empathy that drive change. We are Customer Closeness specialists with an extensive insight background. We love bringing these worlds together in new and different ways to make insights take flight across businesses. WHAT WE DO WE USE CLOSENESS TO POWER-UP RESEARCH So our clients feel what their customers feel, rather than simply hear a story in a debrief. We’re inventive in making time with customers the main event, not the debrief at the end. WE USE CLOSENESS TO ADD GREATER MEANING We use our time with customers to build the full picture between data, trends and human insight, creating powerful stories for boards and beyond. WE USE CLOSENESS TO BROADCAST TO THE MASSES Insight is for everyone in a business. We’re passionate about giving it a louder voice, so everyone from HR, to the shop floor, can hear it sing. WE ARE SMALL, FAST SPIRITED AND NOISY We’re a lean, senior team, we don’t do timesheets or delegation. We’re inquisitive & restless, searching in every nook and cranny for hidden truths to shout about.