Xurrent

Xurrent is transforming service management for the modern enterprise in one unified platform. At its core, Xurrent ITSM powers the modern service management experience with an AI-forward, service-oriented, multi-tenant platform that streamlines IT operations, automates workflows, and connects teams across the enterprise. Built for simplicity, speed, and scale, it empowers organizations to deliver frictionless service experiences while improving business performance. Extending beyond traditional ITSM, Xurrent brings reliability and transparency into the same ecosystem through Xurrent IMR (Incident Management & Response) and Xurrent Status Pages. Together, they provide complete visibility and control across the service lifecycle from intelligent alert correlation and automated diagnostics to real-time status communication and continuous post-incident learning. The result is a connected platform that’s Easy, Advanced, and Complete uniting service, incident, and reliability management under one roof. With Xurrent, enterprises move faster, collaborate smarter, and build systems that stay reliable even under pressure. Hundreds of global organizations trust Xurrent to elevate their service and reliability operations. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the Voice of the Customer: IT Service Management (ITSM) Platforms.