Your Phones Covered

Your Phones Covered are Australian Virtual Office, Virtual Receptionist, Outsourced Customer Contact, Telephone Answering and Call Centre Experts. We help businesses across Australia by supporting their inbound and outbound client contact via telephone, email or web. We do this by having an Australian based team that cares about you, your business and your clients. We provide Virtual Office Solutions to busy professionals including Phone Answering, Virtual Receptionist, Diary and Calendar Management. We work with clients across many industries including Accountants, IT Professionals, Financial Advisers, Recruitment Companies and Complimentary Health Professionals to name a few. We also work with larger organisations that are looking to reduce costs and improve quality by outsourcing part or all of their contact or call centres. All solutions are tailored to each client and designed to be available only when you need them. Our goal is to help our clients improve their clients’ experiences and increase our client’s revenue. Get Your Phones Covered so you can run your business Solutions Include -* Virtual Office Solutions * Virtual Reception with Receptionists assisting callers and/or directing calls using your specific rules * Live Answering with Messages * Diary Management supporting Appointment Setting and Calendar Management * Customer Service Help Desk able to map ANY phone based business process * Australia wide Phone Numbers including 1300/1800 numbers