Zoho Voice

Zoho Voice is an advanced cloud-based business VoIP service provider that can make and receive local and international calls via the Zoho Voice web and mobile apps. You can purchase voice credits and virtual phone numbers from 100+ countries. Setup automated inbound routing with IVRs and call queues with different ring strategies, or assign phone numbers or extensions to individual users. Apply a variety of customized configurations like welcome, feedback, and goodbye messages in multiple languages on the numbers you purchase. Route calls after regular service hours using business hours and holiday configurations. Avail multilingual voicemail transcriptions to absorb information instantly. Zoho Voice is an integrated phone system that empowers your agents to work smarter, faster, and more collaboratively through seamless, tight integrations with other Zoho apps to promote intuitive and insight-driven interactions. Gain granular visibility into calls at both the team and agent levels with advanced call analytics and reports, besides automatic and dynamic call recording. Quadruple your business reach by enabling your agents to place free calls with unlimited calling. Make them deftly manage calls with warm call transfers, call notes, call disposition codes, call scheduler, call blocking, and call forwarding. Deliver personalized SMS from the same window that handles the calls. Add your brand name to your calls so customers recognize instantly with call branding services. Bolster your call center performance with Zoho Voice's premium Contact Center features like power dialer, call barging and coaching capabilities, and queue performance metrics. Zoho Voice offers seamless scalability that makes your business nimble with rapid adjustments according to variations in your telephony requirements. All of Zoho Voice's plans and features can scale up with your business as it grows. Support: support@zohovoice.com Sales: sales@zohovoice.com