Aakash C.

Background

About Aakash C.

As a Senior Knowledge Analyst at McKinsey's Operations practice, I help clients achieve world-class operations by applying strategic thinking and practical solutions. I have a strong background in Mechanical Engineering, which enables me to understand and optimize complex systems and processes. Some of the projects I have worked on include workforce management, customer care, service delivery, lean process architecture, data transformation, and automation. I have contributed to reducing service operations TAT, boosting productivity, revamping information transfer, and increasing client retention. I have also designed and delivered training programs and strategies to address the needs of the impacted stakeholder groups. I am motivated by solving challenging problems and creating value for our clients and society.