Aakash Gabhrani

Background

About Aakash Gabhrani

With over 10 years of comprehensive expertise in driving operational excellence, client success, and business growth, I have successfully led teams and managed large-scale projects across diverse sectors. Currently working as AGM at Siox Global and responsible for leading cross-functional teams, aligning business strategies with operational goals, and implementing data-driven decisions to optimize processes. Earlier roles as Operations Manager and Executive Assistant to the MD & CEO have strengthened my strategic planning, leadership, and decision-making skills, enabling me to excel for leadership roles. As a Certified Six Sigma and Dale Carnegie Leadership professional, I bring a combination of strategic insights and hands-on expertise to ensure operational efficiency and client satisfaction. Key Achievements & Expertise- Spearheaded global projects, optimizing processes, building robust SOPs, and aligning service delivery with business objectives at FBSPL, ensuring consistent improvement in key metrics like CSAT and NPS- Played a key role in identifying opportunities for cross-selling and business expansion while delivering exceptional client outcomes and strengthening customer relationships- Demonstrated excellence in leading teams across diverse business functions, ensuring alignment and collaboration to drive operational success- Focused on process improvement, data analysis, and leveraging business intelligence tools (Power BI, MS Advanced Excel) to streamline workflows, enhance service delivery, and optimize productivity- In-depth experience in customer support, logistics, and eCommerce operations, ensuring seamless service delivery and customer satisfaction- Interviewed as Product Manager for OPPO India by IB Times & SHOWSHA, and successfully launched major OPPO products in India (OPPO F1s, OPPO F3, OPPO F3 Plus, OPPO F5) to widespread media attention. Certifications: Six Sigma Certified | Dale Carnegie Leadership Program | Advanced Excel & Power BI Proficient CRM Tools (Salesforce, HubSpot, Zendesk) Let’s connect to explore collaboration opportunities.