Aakash Verma

Background

About Aakash Verma

I am a results-driven IT Service Delivery Leader with over 22 years of experience in IT Infrastructure, Service Management, and Digital Transformation. My expertise spans IT operations, cloud & data center management, vendor & stakeholder management, and cost optimization, ensuring seamless IT service delivery for global enterprises across the US, Europe, and APAC regions. Throughout my career, I have successfully: Managed a $13M managed services portfolio across Europe & APAC Led 30+ client projects including office relocations, Wi-Fi redesigns, and server migrations, driving $3.2M in projected revenue Reduced high-priority IT incidents by 60% YoY through proactive problem management Prevented $1.5M in penalties by delivering effective Root Cause Analysis (RCA) Optimized account profitability by 5% via operational efficiencies and P&L management As a strategic IT leader, I thrive in complex IT environments, driving innovation, automation, and continuous improvement to enhance service delivery and customer satisfaction. I am passionate about mentoring teams, building resilient IT infrastructures, and aligning technology with business objectives to create sustainable growth. Let’s connect and explore how we can leverage technology to drive operational excellence and business success!