Aaron Avila
Learning Specialist at Alorica
Based in Caloocan City, Philippines
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Seniority
Staff
Department
Education
Location
Caloocan City
Industry
Outsourcing and Offshoring Consulting
Company size
71K
Contact information
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a•••••••@alorica.com
Phone
5 credits+63 ••• •••• ••••
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Background
About Aaron Avila
I'm a passionate and growth-driven professional with a solid background in the BPO industry—starting as a Customer Service Representative in a sales account and progressing into training and learning development roles. Currently working as a Learning Specialist for a tech account, I support new hire classes, assist with frontline leadership development, and lead performance improvement initiatives through coaching, data analysis, and upskilling sessions. I also previously served as a Trainer Apprentice, where I conducted upskilling sessions, developed workshops for outlier agents, and collaborated on employee engagement activities. My goal is to empower individuals and teams to perform at their best while continuously improving the customer experience and driving operational success.
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