Aaron Hamm
Technical Support Specialist at Resound
Based in Delano, United States
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Seniority
Staff
Department
Information Technology
Location
Delano
Industry
Medical Equipment Manufacturing
Company size
1.1K
Contact information
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a•••••••@resound.com
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Background
About Aaron Hamm
Professional Summary: • Seeking opportunity to shift my career into the technical/IT workforce • Strong customer service, technical troubleshooting, and prioritization skills • Committed as both a student and teacher of ongoing technological progression Core Competencies: • Disciplined Combat Veteran • Customer Service: Internal & External • Networking Fundamentals • Troubleshooting Methodologies • Hardware Installation & Configuration • Non-Zero-Game Approach Applicable Skills and Knowledge: • Operating Systems: Windows, MacOS, iOS, Android • PC Peripherals: Printers, Scanners, Cameras, etc. • MSFT Office: Outlook, Excel, Word, PowerPoint • Fundamentals: IT Troubleshooting Methodologies, OSI Model • ITSMs: For Ticketing, Time Tracking, and Task Management • Networking Fundamentals: DHCP, DNS • Active Directory Fundamentals: Accounts, Password Resets • Team Outcome Focused, Empathetic to the User Experience • High Aptitude for New Technologies and Frameworks
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