Aaron Levisohn

Background

About Aaron Levisohn

I am a User Researcher and Design Strategist with a passion for understanding people and how they interact with and through technology. I am fluent in user-centered design concepts and have experience in all phases of the development cycle from ethnography through implementation. With a strong background in design, computer science, and physical computing I am equally skilled at creating mockups and physical prototypes. My ideal position would allow me to utilize my talents for research, ideation, and prototyping to help solve wicked design problems from the ground up using design thinking methods. I am currently a Principal User Researcher at PagerDuty managing a small UXR team. I also run our in-app feedback projects using a myriad of surveys including NPS and. UMUX-Lite, manage our Pendo customer messaging and am the admin for our Fullstory implementation. My prior professional experience includes employment at Scotiabank, Eastman Kodak Co, and Samsung Information Systems, Inc. In these numerous roles I conducted research using a variety of qualitative and quantitative methods, ran usability studies and implemented software and hardware prototypes. In 2014 I earned my doctorate with a focus on embodied cognition and movement-based interaction from Simon Fraser University. I am skilled using the following tools and techniques- Usability Testing - User Interviews - Heuristic Evaluation - Contextual Inquiry - Task Analysis - Card Sorting - Persona Development - Rapid Prototyping - Quantitative and Qualitative Research Design - Descriptive statistical analysis - Ethnographic Research - Journey mapping