Seniority
Staff
Department
General Business & Management
Location
Australia
Industry
Mining
Company size
2.5K
Contact information
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a•••••••@royhill.com.au
Phone
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Background
About Aaron Smith
A Customer Service Representative and Leader with over seven years of professional experience in customer service leading up to 10 direct reports. I have thrived in the fast-paced, high-pressure aviation industry, winning the 2018 Virgin Brand Ambassador Award as the pre-eminent customer service representative on board domestic short-haul flights. I have also received a formal letter of recommendation from Paul Scurrah, the former CEO of Virgin Australia. I am proficient in customer service; leadership; team building; communication; conflict resolution; and time management. An ethical and values-driven individual, I pride myself on making sure every customer feels valued and satisfied. I leverage a similar approach in my leadership, driving exceptional employee satisfaction scores whilst maintaining high operational standards.
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