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Aarthi Seles

Program Manager at Publish Iq

Based in Bengaluru, India

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Seniority

Manager

Department

General Business & Management

Location

Bengaluru

Industry

Information Services

Company size

Contact information

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a•••••••@thepublishiq.com

Phone

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+91 ••• •••• ••••

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Background

About Aarthi Seles

Customer-focused SaaS Program Specialist with 12+ years of experience supporting enterprise product migrations, enablement, and customer success initiatives for Microsoft. Led the end-to-end migration of customers from legacy analytics platforms to modern Microsoft SaaS tools, coordinating across engineering, product, business desk, and end-users. Designed & launched a community portal and a low-code onboarding platform to train, certify, and support 800+ partners and customers, significantly reducing support load and improving adoption. Partnered with Power BI teams to track and visualize customer engagement and training metrics for executive-level reporting. Served as the bridge between product teams and enterprise customers, handling escalations, collecting product feedback, logging issues, and ensuring high-quality customer experiences.

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