Aashima Sharma

Background

About Aashima Sharma

ASSISTANT MANAGER/ ASDM (Inputter cum Authorizer) 24th May 2021 – till date From last 6 months doing all branch authorizations and also acting as officiating DBM in the absence of Operation Manager. Process standard Teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposits payments Cashing cheques, balancing cash, drawers, handling deposits, correcting discrepancies. Process customer transaction per day with extreme attention to detail. Respond to customer account inquiries. Registers and vouchers maintenance in Branch. Handling all operational works. Assumed a leadership role in the absence of the authorizer to maintain banks normal operations accordingly. Handling authorizations of branch for cash and non-cash transactions. Handling all operational works including all compliances related activities. Always keen to learn leader's facts and ideas to work in the absence of the supervisor to maintain banks normal operations and procedures accordingly. PERSONAL BANKER – HDB FINANCIAL SERVICES 20th April 2019 – 15 May 2021 Focus on quality customer service & emphasize on customer benefits Advise customers on bank services for their needs (e.g. loans and credit cards). Manage customer bank accounts; open, close and oversee transactions. Resolve issues with banking services and accounts. Refer clients to in house financial experts, as needed. Reach out to potential customers to generate new business. Present financial products and services to existing and prospective customers.