Aayush Tripathi
Customer Success Manager at Tata Nexarc
Based in Mumbai, India
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Seniority
Manager
Department
General Business & Management
Location
Mumbai
Industry
IT Services and IT Consulting
Company size
230
Contact information
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a•••••••@tatanexarc.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Aayush Tripathi
Passionate Account Manager/Delivery & Customer Success Manager with 4.8 years of working experience in IT and services industry. Skilled with Escalation Management, Client Delivery, Ticket Management, renewals, customer retention and support. As a customer success manager, my primary role is to ensure that the customers are getting the most value possible from our products and services. This includes working with the customer to understand their needs, helping them to set goals and objectives, and providing ongoing support and guidance as they use our products. KEY SKILLS: Key Account Management, Customer support, Escalation management, Customer Success, Microsoft Excel, Power-point, Microsoft Word, Sales, CRM
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