Abby C.

Background

About Abby C.

I’m a healthcare operations and client experience professional with a strong background in managing clinical workflows, supporting provider partners, and coordinating projects across multiple teams. In my current role, I work closely with healthcare providers and internal teams to manage clinical test orders, specimen logistics, and case resolution using digital ordering platforms. I have hands-on experience in cross-functional project coordination, process improvement, training, provider support, and patient care coordination. My work involves collaborating with sales, billing, laboratory operations, and clinical teams to ensure timely, accurate outcomes for patients and healthcare partners. Currently pursuing my MBA in Business Analytics, I am expanding my skills in operations management, data analysis, and project management. I am looking to grow into roles in Project Management, Customer Success, or Healthcare Operations, where I can combine my client experience, process knowledge, and data-driven decision-making skills to help organizations improve outcomes and service quality.