Abby Crow

Background

About Abby Crow

Experienced and compassionate operations manager with 10 years of experience in healthcare and hospitality. Skilled in building and maintaining strong client relationships, identifying customer needs, and delivering effective solutions. Strong communication and interpersonal skills, and a deep love for collaborating with cross-functional teams. I enjoy connecting skilled professionals to create power teams that are excited about their work. Experience with budgets, CRM, writing standard operating procedures, employee metrics, payroll, and recruiting. Achievements: 2011 - Coordinated the opening of satellite wellness locations at Intel in Arizona and Oregon for Southwest Therapy and Rehab. 2016: Clinic Launch and Expansion: Successfully spearheaded the opening of a multi-practitioner clinic, from initial planning to full operational capacity. Led all pre-launch activities, including market analysis, facility setup, staffing, equipment procurement, and regulatory compliance. Ensured a smooth and timely clinic launch, meeting or exceeding targets for patient volume, revenue, and profitability. 2016 - Spearheaded the successful implementation of insurance billing within the clinic, encompassing provider credentialing and the establishment of EMR (Electronic Medical Records) and billing software. 2021 - Successfully led the completion of a data migration project, facilitating the seamless transition to a new appointment software and the implementation of a new website.