Abdul Monaam
Backfill Support Engineer at Sap
Based in Vancouver, Canada
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Seniority
Staff
Department
Information Technology
Location
Vancouver
Industry
Software Development
Company size
143K
Contact information
Reveal Abdul's email and phone
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a•••••••@sap.com
Phone
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Background
About Abdul Monaam
Technology professional with a total of 7+ years of expertise in IT Support, Technical Service, and Risk Investigation. Expertly troubleshoot and resolve complex issues across Windows, macOS, Android, and iOS platforms, proficient in Active Directory and ITSM ticket management. Demonstrated business impact by achieving a 23% sales growth through exceptional customer relationship management. Holds an M.S. in Cybersecurity with experience using tools like Autopsy and Splunk, and a background in eliminating e-commerce fraud at Amazon. Seeking to leverage this technical breadth in a challenging support or security role.
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