Abdul Rihan
Commerce Ops Analyst at Tryzens Global
Based in Palghat, India
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Seniority
Staff
Department
Operations
Location
Palghat
Industry
IT Services and IT Consulting
Company size
289
Contact information
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a•••••••@tryzens.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Abdul Rihan
Results-driven Commerce Ops Analyst with 8+ years of experience in e-commerce platform support, DevOps, and production operations. Proven expertise in Salesforce Commerce Cloud (SFCC), monitoring tools (Dynatrace, Grafana, Kibana), automation (Jenkins, PowerShell), and order management. Adept at incident resolution, root cause analysis, and performance optimization, ensuring 99.9% system uptime and seamless transactions. Strong leadership and cross-functional collaboration skills with experience leading service reviews and mentoring teams.
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