Abdulhakim Khan
Lead - Contact Centre Operation at Digivriddhi Technologies Private Limited
Based in Navi Mumbai, India
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Seniority
Manager
Department
Other
Location
Navi Mumbai
Industry
Information Technology and Services
Company size
95
Contact information
Reveal Abdulhakim's email and phone
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a•••••••@dgv.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Abdulhakim Khan
Customer Service and Quality Leader with 18+ years in BPO and BFSI, driving process excellence across contact centers. Proven track record in escalation handling, quality management, and end‑to‑end campaign automation. Six Sigma Green Belt certified, skilled in RCA, KPI development, UAT, SOP implementation, and team leadership. Passionate about delivering exceptional customer experience while reducing costs and improving efficiency.
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